Privacy Policy

Collection Brothers ("Collection Brothers," "CB Waste," "we," "us," or "our") operates the website cbwaste.com. This policy explains what information we collect when you use our site or contact us, how we use it, and the choices you have. By using this site or submitting a request, you agree to this policy.

Information we collect

• Information you give us. When you request a quote, send a message, or start a chat, we collect the details you provide, such as your name, phone number, email address, service address or city, and a description of your project.
• Information collected automatically. Like most websites, we collect basic technical data such as your device and browser type, pages viewed, and referring links. We also capture advertising click identifiers (for example a Google Ads gclid) and campaign tags when you arrive from an ad, so we can understand which ads bring in customers.

How we use your information

• To respond to your request, provide a quote, schedule delivery and pickup, and complete your job.
• To contact you by phone, text, or email about your inquiry or service.
• To measure and improve our website and advertising, and to understand where our leads come from.
• To keep records and meet legal or accounting requirements.

Text messages

If you provide your phone number, you agree that we may call or text you about your request and service. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

Cookies and tracking

We use cookies and similar technologies, including Google Ads and analytics tools, to run and measure our advertising and to remember your first-touch advertising source. You can control cookies through your browser settings. Turning off cookies may affect how parts of the site work.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate our business and website, such as our lead and messaging platform (GoHighLevel / LeadConnector) and Google for advertising and analytics, and only as needed to provide our services. We may also disclose information if required by law.

Data retention and security

We keep your information for as long as needed to serve you and meet our legal and business needs, then dispose of it. We take reasonable steps to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Contact us using the details below and we will respond.

Children

Our site and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. Changes take effect when we post the updated version on this page, with a new "last updated" date.

Contact us

Collection Brothers (CB Waste)
811 W Clarkedale Road, Crawfordsville, AR 72327
(870) 604-3442
collectionbrosar@gmail.com

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